Reservations Information: General

Main Restaurant Contact Details

Note: Contacts entered will be receiving all Dine OutSide 2020-related correspondence

Marketing/PR Contact

Note: Contacts entered will be receiving all Dine OutSide 2020-related correspondence

Menu Offer Information

TERMS & CONDITIONS OF PARTICIPATION

By registering your restaurant to participate in the 2020 Dine Out^TMSide, you agree to the following terms and conditions of participation:

1. PARTICIPANT RESTAURANT/VENUE STIPULATIONS:
   1. Restaurant/Venue must be located in the City of Vancouver only. AND
   2. Restaurant/Venue must have a patio; AND/OR
   3. Restaurant/Venue must be able to offer a packed picnic to go AND,
   4. Restaurant/Venue must be able to provide a value-add offer.
   5. Price points for set menus (Brunch, Lunch, Dinner) are $15, $25, $35, and $45 for a set three-course menu
      
      
2. REGISTRATION:
   1. The official Registration Period is July 15 – 22, 2020.
   2. Participation in Dine OutSide 2020 is complimentary.
   3. Registration for Dine OutSide 2020 is separate from registration for Dine Out Vancouver Festival 2021.
   4. Registration is open to all restaurants and venues in the City of Vancouver which fit the criteria in #1 above.
3. You agree to an official general reservation launch date of Tuesday August 10, 2020. The list of participating restaurants will be released to media and/or the public by, and at the discretion, of Tourism Vancouver, and may be released in advance by Tourism Vancouver only.
4. You agree to not promote your participation in advance of release by Tourism Vancouver on August 10^th, except in relation to official Tourism Vancouver sanctioned publications and as authorized by Tourism Vancouver.
5. You agree to submit your multi-course dinner menu (minimum 3 courses) or other offer via Tourism Vancouver’s Extranet, no later than Friday, July 31, 2020.. Menus that are submitted after this date are not guaranteed to be posted live on dineoutside.ca for the August 10^th, 2020 launch date.
6. You acknowledge and agree that Tourism Vancouver reserves the right, at their sole discretion, to determine the restaurants participating in the Dine Out ^TM Vancouver Festival. Tourism Vancouver further makes no representations or warranties with respect to your restaurant’s sales volumes or customer traffic that may result during the promotional period.
7. Once the registration process is complete, you agree to honour your commitment to participate in Dine OutSide 2020.
8. You agree to brief your staff on the event to ensure high quality, knowledgeable service for consumers, information of which you will be provided in advance of the festival.
9. You agree to display all Dine OutSide collateral and promotional materials provided to you by Tourism Vancouver or your respective BIA regardless of any corporate branding conflicts, for the duration of the promotion. When using Dine OutSide branding and logo artwork, you agree to only use current formats.
10. You agree that Tourism Vancouver can name your restaurant as a Dine OutSide participant and include your logo or name in any promotional materials. You further agree that Tourism Vancouver can provide restaurant contact details to any program sponsor at its discretion.
11. You agree to promptly resolve any significant customer complaints brought to your attention by a guest or by Tourism Vancouver.
12. You agree to complete a post event survey as administered by Tourism Vancouver.

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